There are exactly two official channels: the NZeTA app and the Immigration New Zealand website. The app costs NZ$17 and the website NZ$23 — the same authorisation either way.
1. Choose the app if you can
The app reads the chip in your passport, which removes most typing errors. It is also NZ$6 cheaper. Use the website if you cannot install the app or your phone cannot read the chip.
2. Enter your details exactly as printed
- Name, passport number and expiry date must match the passport exactly
- You will be asked for a photo of your face
- You declare any criminal convictions and past deportations
3. Pay both charges together
The request fee and the NZ$100 International Visitor Conservation and Tourism Levy are charged in one transaction, so the amount you see is about NZ$117 (app) or NZ$123 (website).
4. Wait for the decision
Many applications are approved within minutes, but allow up to 72 hours. Apply before you book anything non-refundable.
Commercial sites charge a mark-up to fill in the same form. Nothing they do is required, and they cannot make a decision come faster.
More on the NZeTA
What is the NZeTA
The NZeTA is a pre-travel authorisation for visa-waiver passports, not a visa. What it covers, who needs one, and what it does not do.
Cost
The NZeTA request fee is NZ$17 in the app or NZ$23 online, plus the NZ$100 IVL — about NZ$117–NZ$123 in total.
What you need
A valid passport, a photo of your face, an email address and a payment card. What the photo has to look like and what else is asked.
Processing time
Most NZeTA requests are decided in minutes, but Immigration New Zealand asks you to allow up to 72 hours. What makes an application take longer.
Validity
An NZeTA lasts 2 years from the date it is issued, or until your passport expires — whichever comes first — and allows multiple entries.
Length of stay
Up to three months per visit for most travellers, and up to 6 months on a UK passport. The border officer decides on arrival.